The contractors your business manages
Home Care Aides & Caregivers
Manage the people providing everyday help at home.
Home care aides and caregivers help people with personal routines, meals, mobility, companionship, and everyday household needs. When your organization engages independent caregivers, Mezline connects their required documents, agreed visits, submitted hours, and payment review.
Talk to Sales
Make the caregiver’s role, visit arrangements, and payment terms clear.
Explore the servicesStart with the service you need
Different jobs need
different proof.
Give the contractor a brief that explains the work, then ask for the records your team needs to review the result.
Make the assignment useful
Personal assistance is the purpose of the visit.
Preparing lunch or doing a load of laundry can be part of helping an older adult remain at home. Keep those tasks connected to the caregiver’s role and the person’s support arrangements. Clinical procedures require the appropriate qualifications and care-team direction; the engagement must identify the boundaries.
01Personal care assistance
What the brief should specify
The assistance required, such as dressing, grooming, bathing, toileting, eating, or mobility; the qualifications needed; and the responsible care coordinator.
What to collect for review
Administrative confirmation that the agreed visit took place, actual time, and any service exception requiring the coordinator’s attention.
02Meal preparation and light housekeeping
What the brief should specify
Meal preparation, laundry, or light household tasks included in the engagement, purchasing arrangements, and expense authorization.
What to collect for review
Visit confirmation, completed service categories, approved time, and receipts for authorized purchases.
03Companionship and errands
What the brief should specify
The companionship or errand support agreed, visit arrangements, any accompaniment requirements, and the coordinator’s contact procedure.
What to collect for review
The service confirmation, submitted time, and unresolved administrative arrangements.
04Recurring caregiver visits
What the brief should specify
The service period, visit dates, expected duration, compensation terms, and procedure for absence or a changed visit.
What to collect for review
A separate visit confirmation and actual hours for each visit, with changes available for review.
Managing the contribution in Mezline
A clear brief.
A result you can verify.
Add the contractor to your subscription before onboarding. Review the caregiver’s relevant experience, availability, and service area. Collect the agreement, tax documents, applicable credentials, insurance, and screening records your organization requires; your staff decides whether the requirements are met.
Illustrative assignment brief
Morning assistance, lunch preparation, and companionship
- Visit arrangements
- Visit dates, expected duration, access arrangements, caregiver contact, and the care coordinator responsible for changes.
- Services and terms
- The personal assistance and household support included, qualifications required, agreed rate, and purchasing or travel-expense arrangements.
- Administrative completion record
- Visit confirmation, actual hours, authorized expense receipts, and service exceptions for review. Clinical notes stay in the designated care system.
The contractor's record
Keep the work visible.
The caregiver can review the assignment arrangements through the portal and submit the agreed administrative record and hours. The coordinator can identify an incomplete submission and request the information needed for time and payment approval.
When something changes
If the person is unavailable, a visit is shortened, or different assistance is requested, contact the care coordinator. Record the changed arrangements and actual time; care decisions remain with the responsible care team.
Review the result
Accept the contribution.
Compare visit confirmations and hours with the engagement. Resolve missing entries and review eligible purchases before accepting the caregiver’s time and expenses.
Connect acceptance to payment
Explain the charge.
Mezline generates contractor invoices from agreed terms and approved time and expenses. Your organization reviews the invoice and pays through Mezline; the caregiver can follow payment status in the portal.
Professional and Enterprise include Assignment Management and AI Compliance Review. Enterprise adds reusable Client Sites and Assets records. Add the contractor to your subscription before onboarding or providing portal access. Tessa flags document issues against your requirements for staff review. Compare plans →
Where the services fit
See the business context.
Explore how organizations coordinate these specialists alongside the other contractors they manage.
Your contractor relationships. Connected.
Connect caregiver visits to clear review and payment.
Optional Mezline Assurance adds Vendor of Record services, worker-classification protection, and applicable insurance for eligible contractor relationships.