Mezline for Home Care
Support the caregivers helping people live at home.
Home care is personal support in someone’s own home: help getting dressed, preparing a meal, moving safely, running errands, or having company during the day. For organizations that engage independent aides and caregivers, Mezline brings the contractor agreement, visit arrangements, submitted hours, and payment review into one workflow.
The contractor work your business depends on
Start with the person’s everyday needs.
Personal assistance
Aides may help with bathing, dressing, grooming, toileting, eating, and everyday mobility. Define the assistance the caregiver is qualified and engaged to provide, with the care coordinator responsible for care instructions and changes.
Meals and help around the home
Meal preparation, grocery shopping, laundry, and light housekeeping support the person receiving care. Describe those duties as part of the caregiver engagement, with clear arrangements for purchases and approved expenses.
Companionship and daily routines
Companionship, conversation, errands, and accompaniment to appointments can be part of home care. Record the visit arrangements and the coordinator to contact if a visit cannot take place.
A practical example
Coordinate a week of personal support at home.
A home care organization engages a caregiver to help an older adult with morning routines, lunch preparation, and companionship. The coordinator needs to know which visits took place and which submitted hours are ready for approval.
- 01
Prepare the caregiver engagement
Add the contractor to your subscription before onboarding. Collect the agreement, tax documents, and role-specific records your organization requires. Review the caregiver’s relevant experience and the scope they are qualified to perform.
- 02
Set out the visits
Record the visit dates, expected duration, contact arrangements, agreed services, and compensation terms. Identify the coordinator responsible for access problems or changes to the person’s support arrangements.
- 03
Address a changed visit
If the person is away from home or the visit ends early, the caregiver records the service exception and contacts the coordinator. Your team confirms the revised arrangements and reviews the actual time submitted.
- 04
Review hours and arrange payment
Compare the visit confirmation and submitted hours with the engagement. Resolve missing entries or unapproved purchases before approving time and expenses for the contractor invoice.
From the work to its cost
See the work.
Explain the spend.
Give the people coordinating services, reviewing results, and approving invoices a shared record of the contribution being paid for.
| The question your team asks | The supporting record in Mezline |
|---|---|
| Who is expected for this visit? | The assigned caregiver, visit arrangements, coordinator, and engagement terms. |
| Did the visit take place? | The caregiver’s visit confirmation, submitted hours, and service-related exceptions. |
| Why are the hours or expenses different? | A shortened visit, approved schedule change, or purchase receipt with the coordinator’s review. |
| What is ready for payment? | Approved time and eligible expenses checked against the caregiver’s agreement. |
Pay from reviewed caregiver hours
Mezline generates contractor invoices from agreed terms and approved time and expenses. Review the invoice and pay through Mezline; the caregiver can follow payment status in the portal.
Keep care decisions with the care team
Use Mezline for the contractor relationship and administrative visit records. Keep clinical care plans, medication records, and sensitive health notes in your designated care systems. A coordinator decides changes to the care arrangements.
Optional Mezline Assurance
Explore AssuranceVendor of Record services, worker-classification protection, and applicable insurance for eligible contractor relationships.
Professional and Enterprise include Assignment Management and AI Compliance Review. Enterprise adds reusable Client Sites and Assets records. Add the contractor to your subscription before onboarding or providing portal access. Compare plans →
The people behind the operation
Explore the contractors you manage.
Your operation. Connected.
Give every caregiver engagement a clear path from visit to payment.
Tell us about the services you outsource and how your team reviews work and approves payment.