The contractors your business manages

Insurance Claims Adjusters

A clear assignment. A report your team can review.

Independent claims adjusters investigate losses, document damage, and prepare findings for insurance claims teams. The work can involve a property visit, a review of supplied records, or follow-up questions. Mezline helps your business define the contribution, review what was delivered, and manage the contractor's fee.

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Independent property claims adjuster photographing storm-damaged siding at a house

Connect the adjuster's brief, supporting records, and agreed fee.

Explore the services

Start with the service you need

Different jobs need
different proof.

Give the contractor a brief that explains the work, then ask for the records your team needs to review the result.

Make the assignment useful

Define the report before the visit.

A request to assess a damaged house leaves too many questions unanswered. Specify the areas included, the findings and photographs your reviewer needs, the delivery date, and the fee. If the engagement includes an estimate, identify the estimating system and required file format in the brief.

01Property loss assessment

What the brief should specify

The loss reference, property location, contact arrangements, areas included, report deadline, and required findings.

What to collect for review

The adjuster's report, requested photographs and measurements, and notes on inaccessible areas.

02Catastrophe claim assignments

What the brief should specify

The specific claim assignment, service area, contact procedure, reporting requirements, agreed fee, and expense terms.

What to collect for review

The required report package, assignment updates, and supporting records for submitted expenses.

03Desk adjusting support

What the brief should specify

The records available for review, questions to resolve, scope of authority, required output, and delivery date.

What to collect for review

Documented findings, requests for missing information, and the agreed written deliverable.

04Supplemental damage review

What the brief should specify

The additional damage or information to examine, the original report reference, any return visit, and separately agreed fees.

What to collect for review

Supplemental findings, relevant new photographs or estimates, and an explanation of what changed.

Managing the contribution in Mezline

A clear brief.
A result you can verify.

Add the contractor to your subscription before onboarding. Review the adjuster's relevant experience, service area, and availability. Collect the agreement, W-9, applicable license documents, and credentials your firm requires through the Contractor Portal.

Illustrative assignment brief

Wind-damage assessment for a residential property

Assignment and access
Loss reference, property address, agreed visit arrangements, policyholder contact instructions, and the claims coordinator.
Scope and terms
The exterior areas to assess, required report, delivery date, fixed fee, and approval requirements for return visits or additional expenses.
Required submission
Damage photographs, relevant measurements, the written findings, any agreed estimate file, and notes on areas that could not be assessed.

The contractor's record

Keep the work visible.

The adjuster receives the assignment brief through the portal and submits the agreed deliverables with the work. Messages about access or missing information remain available to the coordinator and reviewer alongside the assignment.

When something changes

If additional damage is discovered outside the agreed scope, the adjuster flags it to your team. Record the approved follow-up work, revised deadline, and any additional fee before treating it as part of the original contribution.

Review the result

Accept the contribution.

Compare the report and supporting records with the brief. Ask the adjuster to clarify unsupported findings or provide missing material before accepting the contribution. Keep your completion review and the contractor's response together.

Connect acceptance to payment

Explain the charge.

Review the agreed fee and approve eligible time and expenses. Mezline generates the contractor invoice from those terms and approvals; your team reviews it and pays through Mezline. The adjuster can check contractor payment status in the portal.

Professional and Enterprise include Assignment Management and AI Compliance Review. Enterprise adds reusable Client Sites and Assets records. Add the contractor to your subscription before onboarding or providing portal access. Tessa flags document issues against your requirements for staff review. Compare plans →

Where the services fit

See the business context.

Explore how organizations coordinate these specialists alongside the other contractors they manage.

Your contractor relationships. Connected.

Give every adjuster assignment a clear path to payment.

Optional Mezline Assurance adds Vendor of Record services, worker-classification protection, and applicable insurance for eligible contractor relationships.

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