The contractors your business manages
Maintenance & Repair
Connect the reported problem to the completed repair.
Maintenance and repair providers handle HVAC, plumbing, electrical, and building or equipment work at properties, stores, telecom sites, and logistics facilities. Mezline connects each provider’s scope, site instructions, completion record, and accepted charges so your team can review what was repaired before approving payment.
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Different trades need different completion records.
Explore the servicesStart with the service you need
Different jobs need
different proof.
Give the contractor a brief that explains the work, then ask for the records your team needs to review the result.
Make the assignment useful
Give the reviewer the result behind the visit.
A repair note should explain the original issue, the work performed, and the checks that support completion. Use assignment templates to keep those requirements consistent, then add the equipment and access details for the actual location.
01HVAC service
What the brief should specify
Reported fault, equipment details, location, service window, and permitted scope.
What to collect for review
Findings, work performed, required checks, parts, and unresolved issues.
02Plumbing repairs
What the brief should specify
Affected fixture, reported symptoms, access arrangements, scope, and testing expected.
What to collect for review
Repair notes, requested photographs, and the agreed completion checks.
03Electrical work
What the brief should specify
The defined task, equipment or area, qualified contact, access window, and required review records.
What to collect for review
Work report, required test records, photos where requested, and exceptions.
04General maintenance
What the brief should specify
The repair list, included areas, materials arrangements, schedule, and acceptance requirements.
What to collect for review
Task completion record, photos, parts, and any unfinished items.
Managing the contribution in Mezline
A clear brief.
A result you can verify.
Review trade specialties, service areas, qualifications, and previous assignments. Collect your required agreements, tax documents, insurance, and trade licenses through the portal.
Illustrative assignment brief
Repair a leaking kitchen fixture
- Problem and location
- The affected fixture, reported leak, property address, access window, and contact.
- Scope and terms
- Permitted repair work, agreed rate, materials arrangements, and who to contact about additional work.
- Completion requirements
- Repair report, requested photographs, agreed testing, parts, time, and expenses.
The contractor's record
Keep the work visible.
The provider opens the instructions in the portal and submits the repair record with the assignment. Your coordinator can review the original problem and supporting messages together.
When something changes
If the issue requires a different part or additional work, the provider records the finding and contacts your team. Your staff determines the next step before accepting the repair.
Review the result
Accept the contribution.
Check the repair report and requested completion evidence. Resolve unfinished items and review time, parts, and expenses against the agreed scope before approving charges.
Connect acceptance to payment
Explain the charge.
Generate contractor invoices from agreed terms and approved time and expenses, review them against accepted work, and pay through Mezline. The provider can follow payment status in the portal.
Professional and Enterprise include Assignment Management and AI Compliance Review. Enterprise adds reusable Client Sites and Assets records. Add the contractor to your subscription before onboarding or providing portal access. Tessa flags document issues against your requirements for staff review. Compare plans →
Where the services fit
See the business context.
Explore how organizations coordinate these specialists alongside the other contractors they manage.
Your contractor relationships. Connected.
Give every repair a record your team can use.
Optional Mezline Assurance adds Vendor of Record services, worker-classification protection, and applicable insurance for eligible contractor relationships.