Mezline for Retail

Connect contractor work across your stores and online operation.

Retailers engage outside specialists for store technology, facilities, product marketing, online-store administration, and local delivery. Mezline helps organize each provider’s agreement, instructions, work record, approved charges, and payment so a repair, an assistant’s contribution, and a courier’s delivery each have the right review.

Talk to Sales See Mezline in practice

Contractor adjusting a retail fixture while a store manager reviews the space — Behind the operationRetail

The contractor work your business depends on

Support the physical store and the online business.

Store technology and upkeep

Give technicians, maintenance providers, cleaners, and security contractors the store details, access arrangements, service scope, and required completion record. Coordinate visits around the trading day.

Online orders and local delivery

Virtual assistants can answer inquiries, follow up on order tracking, and update product or stock information within your policies. For couriers delivering store orders, specify collection details, the delivery window, recipient instructions, and proof of delivery. Review administrative hours and delivery charges against their own service records.

Product marketing and sales

Marketing specialists support product campaigns and influencer partnerships. Retailers selling to wholesale or business accounts may also engage independent sales representatives for buyer relationships and follow-up. Give each role its own deliverables, authority, and compensation terms.

A practical example

Replace checkout equipment across several stores.

A retail business needs independent technicians to replace selected POS terminals before stores open.

01
Reuse the common instructions
Prepare an assignment template with the installation scope and required checks. Add each store's address, contact, access window, and equipment details.
02
Match the provider to the visit
Review technician skills, service area, availability, and required documents. The selected technician receives their store-specific brief in the portal.
03
Make an exception visible
If a terminal has not arrived or the store cannot provide access, the technician records the problem and messages your team. The coordinator can decide whether to rearrange the visit.
04
Review each store separately
Check the installed-equipment record, photographs, and requested test results. Resolve missing evidence and review charges before accepting each technician's work.

From the work to its cost

See the work.
Explain the spend.

Give the people coordinating services, reviewing results, and approving invoices a shared record of the contribution being paid for.

Questions and the supporting records in Mezline for Retail
The question your team asks	The supporting record in Mezline
Which location is being serviced?	The store address, local contact, appointment window, assigned provider, and scope.
Was the requested service completed?	Required photos, equipment details, checklists, test results, or service reports.
Why did a visit need another step?	Messages about missing equipment, access problems, unresolved faults, and corrections.
What supports this store's contractor charge?	Accepted work and approved time and expenses with the agreed service terms.

Give accounting the location context

Generate contractor invoices from agreed terms and approved time and expenses. Review the associated store assignment before paying through Mezline, and retain the payment history.

Follow the work across the estate

Scheduling views and assignment-location maps help your team follow visits across stores. Enterprise adds reusable Client Sites and Assets records for additional location and equipment organization.

Optional Mezline Assurance

Explore Assurance

Vendor of Record services, worker-classification protection, and applicable insurance for eligible contractor relationships.

Professional and Enterprise include Assignment Management and AI Compliance Review. Enterprise adds reusable Client Sites and Assets records. Add the contractor to your subscription before onboarding or providing portal access. Compare plans →