Mezline for Transportation & Logistics
Keep delivery work and its exceptions in view.
Transportation and logistics businesses engage independent drivers, couriers, and other service providers to meet customer commitments. Mezline connects contractor records, assignment instructions, completion evidence, and payment review so your team can explain what happened to each assigned job.
The contractor work your business depends on
Different movements need different instructions.
Local deliveries
Record the collection point, destination, contacts, delivery window, and agreed evidence of completion for the courier.
Recurring customer work
Use repeatable instructions for regular services while keeping each assignment's date, location details, and completion record distinct.
Operational support
Warehouses and distribution sites need working networks, devices, and facilities. Give IT field technicians the affected workstations, printers, or wireless equipment and required tests. Give maintenance providers a separate scope for building electrical or other facility repairs, with access contacts and completion evidence.
A practical example
Handle the delivery that does not go as planned.
A courier collects a customer shipment but cannot complete the delivery because the receiving location is closed.
- 01
Give the courier a complete brief
Include collection and delivery details, contacts, service window, agreed fee, required proof of completion, and the person to contact about an exception.
- 02
Record the collection
The courier receives the assignment through the portal and submits the required pickup information. Keep any relevant messages and time or expense records with the job.
- 03
Make the failed attempt visible
The courier records that the receiving location is closed and contacts your coordinator. Your team decides the next arrangement using the original instructions and documented situation.
- 04
Review the final outcome
Check the required completion evidence and the explanation for any additional charges. Approve accepted work and expenses before reviewing the contractor invoice.
From the work to its cost
See the work.
Explain the spend.
Give the people coordinating services, reviewing results, and approving invoices a shared record of the contribution being paid for.
| The question your team asks | The supporting record in Mezline |
|---|---|
| What movement was assigned? | The collection and delivery details, contacts, schedule, scope, and agreed terms. |
| What shows the outcome? | The completion record, submitted delivery evidence, relevant photographs or signatures, and notes. |
| Why was another step needed? | Messages and evidence about a closed location, unsuccessful attempt, or other service exception. |
| What supports an additional charge? | The documented circumstances and submitted time or expenses your team approved. |
Review payment with the exception record
Mezline generates contractor invoices from agreed terms and approved time and expenses. Accounting can review the delivery record and any accepted additional charges before paying through Mezline.
Follow assignments across locations
Scheduling views and assignment-location maps help your coordinator review locations and work status. Each contractor retains their own assignment instructions and payment history in the portal.
Optional Mezline Assurance
Explore AssuranceVendor of Record services, worker-classification protection, and applicable insurance for eligible contractor relationships.
Professional and Enterprise include Assignment Management and AI Compliance Review. Enterprise adds reusable Client Sites and Assets records. Add the contractor to your subscription before onboarding or providing portal access. Compare plans →
The people behind the operation
Explore the contractors you manage.
Your operation. Connected.
Connect your delivery assignments and contractor payments.
Tell us about the services you outsource and how your team reviews work and approves payment.